Our TripAdvisor Reviews
“Ending ski season”
Great location, close to restaurants, ski rental and ski area. Easy walk up for the station, would not be great with the ski equipment. Clean apartment and well supplied with all that you may need for a short or long stay. Easy check-in and check-out. Well recommended.
Filipe | April 2024
“Great place for family skiing”
Great place in the centre of town, lots of space, perfect for us. Nice seating which you don’t always get. Easy apartment to live in and has everything you need. Good secure ski locker. Thanks Arthur, you’re amazing especially when I hurt myself skiing. To Louis and Lewis for going out of your way with transport. To the three of you for restaurant and food truck suggestions and the onsen recommendation.
Jennyj22 | February 2024
Our Guestbook
R E V I E W
“Great service and location.”
Great service and location. Very central with all needed amenities. Great pickup and drop off service from the train station. People who worked there were very polite, friendly and offered great service. Seicomart, lawson and the niseko united bus stop was just within 100-200m of walk. Very convenient for our family. All you needed in the unit was also provided. Very central at hirafu area. Will definitely recommend to others.
Louise Marie | April 2025
R E V I E W
“Absolutely wonderful!”
We loved how spacious the apartment was, it exceeded expectations. It was comfortable and well kitted out. The team there are really friendly and extremely helpful. The location was also a bonus. We really enjoyed our 6 night stay. It was easy to walk up to Kind Gondola for skiing or the family slopes. We loved everything!
Becky | April 2025
R E V I E W
“Will definitely be returning.”
Had an awesome stay at the Freshwater in Niseko. Luke was very welcoming and full of local knowledge, his input really made the difference in finding what Niseko had to offer. Will definitely be returning.
Callum D. | March 2025
R E V I E W
“I highly recommend Freshwater”
Freshwater is in a GREAT location close to lots of fun bars and food trucks and restaurants. The apartment was spacious, warm, 2 beds and 2 bathrooms. The team were very responsive, very friendly and went out of their way to make our visit enjoyable. Everything was so easy. There is an onsen at Vale that you can get a discounted price on thru Nisade group. I used niseko sports and then left them overnight each day at vale niseko sports which is basically at the base of the Ace Gondola. I highly recommend Freshwater and would happily stay there again.
q b | March 2025
R E V I E W
“Unreal accommodation”
Unreal accommodation. Very clean and tidy, so close to everything in town. Staff are super friendly! Luke and Torsten looked after us and told us local gems and places to go super helpful and great lads.
Justin S. | February 2025
